Rafid Automotive Solutions Company has announced a significant update in its service to enhance traffic safety and streamline the reporting of minor traffic accidents in Sharjah.
Improving traffic safety in Sharjah
In collaboration with the General Command of Sharjah Police, Rafid has introduced a new contact number, 80092, dedicated to receiving reports of minor traffic accidents. This initiative aims to improve response times, offer prompt assistance through phone calls, and expedite the processes associated with obtaining related services.
Rafid’s role in handling minor accidents involves thorough inspections and evaluations at the accident scene, ensuring that the appropriate type of report is filed according to legal requirements. Additionally, Rafid offers a range of other essential services, including emergency fuel delivery, tire replacement, and battery replacement. These services are designed to support drivers in various situations, contributing to overall road safety.
The launch of the new number was marked by a ceremony attended by Major General Saif Al Zari Al Shamsi, Commander-in-Chief of Sharjah Police, and Ahmed Juma Al Musharrekh, Chief Officer of Rafid, along with several officers and officials from both organizations. This collaboration highlights the joint efforts of Sharjah Police and Rafid to improve the quality and efficiency of services provided to the public.
Enhanced Readiness and Customer Service
During the launch event, Major General Saif Al Zari Al Shamsi emphasized that the introduction of the new number is part of the continuous efforts by Sharjah Police and Rafid Automotive Solutions to enhance their readiness and provide exceptional services to customers promptly. This initiative aims to not only improve traffic safety on the roads of Sharjah but also elevate the quality of performance and achieve customer satisfaction.
Ahmed Juma Al Musharrekh, Chief Officer of Rafid Automotive Solutions, reiterated the company’s commitment to continuous improvement. He stated, "We are constantly working on enhancing our readiness, upgrading our equipment, and receiving all feedback and calls from the public around the clock." This statement underscores Rafid’s dedication to maintaining high standards of service and responsiveness.
The Rafid Contact and Control Center operates round the clock, seven days a week, ensuring that assistance is always available to motorists. The new number, 80092, is accessible at any time, and the Rafid app can be used for reporting incidents and accessing services. This 24/7 availability ensures that Rafid can address issues promptly, further contributing to road safety and customer satisfaction.
Commitment to Public Safety
The introduction of the new number for reporting minor traffic accidents is a strategic move to improve traffic management and enhance public safety in Sharjah. By providing a dedicated line for such reports, Rafid and Sharjah Police aim to streamline the process, reduce response times, and ensure that accidents are handled efficiently.
This initiative is part of a broader effort to improve the overall quality of life for residents and visitors in Sharjah by ensuring that the roads are safe and that help is readily available in the event of an accident. The collaboration between Rafid and Sharjah Police demonstrates a shared commitment to excellence in public service and traffic safety.
The new 80092 number introduced by Rafid Automotive Solutions in partnership with Sharjah Police represents a significant step forward in enhancing traffic safety and service quality in the emirate. This initiative aims to provide quick, efficient, and reliable support to motorists, contributing to a safer and more secure driving environment in Sharjah.
