Good news from Dubai Residency for citizens and expatriates regarding its services

The General Directorate of Residency and Foreigners Affairs in Dubai announced good news to citizens and residents regarding the provision of its services to all groups and ages.

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Excellent news from Dubai Residency for both locals and foreigners in reference to the services it provides.

The Dubai General Directorate of Residency and Foreigners Affairs has shared some encouraging information with the city's citizens and residents in relation to the provision of its services to people of all ages and demographics.

“Dubai Residency” allows submitting transactions from anywhere

The "Dubai Residency" program enables users to submit transactions from any location, It was announced by Lieutenant General Mohammed Ahmed Al Marri, Director General of the General Directorate of Residency and Foreigners Affairs in Dubai, that the initiative launched by "Dubai Residency", under the slogan "For you, we are here", at Dubai Festival City, will be monthly in various regions of the Emirate of Dubai, and a proactive service that allows... Customers can apply for any service directly on the platform.

Facilitating tourist visa services, children’s passports, and golden residency

Streamlining the application process for tourist visas, passports for children, and golden residenceFacilitating tourist visa services, children’s passports, and golden residency, This occurred during his visit to the "For You, We Are Here" marketing platform, which aimed to introduce the most significant services it provides to clients in the Emirate of Dubai. His remarks were made during this visit. The functional cadres responsible for operating the platform gave a presentation about the services they offer, which included the smart application, the website, the tourist visa, the institutional identity, the golden residency, the entry permit service for companions and residents of Gulf Cooperation Council countries, and the children's passport platform.

Objectives of the initiative to facilitate Dubai residency transactions and services

The initiative's goals include making transactions and services related to Dubai residency more accessible, Al Marri emphasized the continuation of efforts in direct communication with members of the community and improving the experience of customers by increasing their awareness and informing them of the highest standards of services and mechanisms for obtaining them, in accordance with international best practices. He also stated that the "We Come to You" initiative aims to ensure that customers have access to all services in a quick and easy manner. Al Marri's comments were in line with international best practices. He made the point that the campaign is seen as a proactive service to facilitate customers, reach them, and answer any questions that they may have in order to improve the overall quality of life and attain pleasure for those individuals. During the course of the campaign, "Dubai Residence" offered youngsters a fun and engaging opportunity to interact with cartoon characters. The cartoon characters, Salem and Salama, greeted the children in an approachable manner. In addition to this, it gave them the opportunity to participate in a variety of recreational activities, such as drawing and taking photos with souvenir cartoon characters. It is noteworthy that this initiative comes within the framework of the rapid technological developments that Dubai is experiencing, as well as within the efforts of the General Directorate of Residency and Foreigners Affairs in Dubai towards leading the digital and smart transformation by employing techniques of artificial intelligence, applications of smart solutions, and advanced technology, in order to improve the customer experience and facilitate the procedures for providing services. It is important to note that this initiative comes within the framework of the rapid technological developments that Dubai is experiencing, as well as within the efforts of the General Directorate.

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